Privacy Policy
Last Updated: February 3, 2025
Introduction
Robert Portillo and team (“we,” “our,” or “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit robertportillo.com, use our services, or participate in our courses and events.
Information We Collect
We collect information that you provide directly to us:
- Personal Information: Name, email address, phone number, and company details when you contact us or register for our services
- Business Information: Website URLs, analytics data, and other business-related information necessary for our SEO and CRO consulting services
- Course Registration Data: Information provided when registering for our AI for Business courses and events
- Payment Information: Payment details when purchasing our services (processed through secure third-party payment processors)
We also automatically collect certain information when you visit our website:
- Device information and IP address
- Browser type and version
- Pages viewed and time spent on our site
- Referral sources
How We Use Your Information
We use the collected information for:
- Providing and improving our consulting services in SEO, CRO, and AI education
- Communicating with you about our services and events
- Sending educational materials and marketing communications (with your consent)
- Analyzing website performance and user behavior
- Protecting against fraudulent or unauthorized activity
- Complying with legal obligations
Information Sharing
We may share your information with:
- Our team members who assist in providing our services
- Service providers and tools we use to deliver our services (e.g., analytics platforms, email service providers)
- Event platform providers (e.g., Eventbrite) when you register for our courses
- Professional advisers as needed (e.g., lawyers, accountants)
- Law enforcement or regulatory bodies when required by law
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication requirements
- Team training on data protection
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Request a copy of your data
- Lodge a complaint with a supervisory authority
Cookies and Tracking
We use cookies and similar tracking technologies to:
- Analyze website usage and performance
- Remember your preferences
- Provide targeted content
- Enable social media features
You can control cookie preferences through your browser settings.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Robert Portillo
Email: robert@robertportillo.com
Attention: Privacy Officer